Livestorm G2 reviews

Streamlined Webinar Hosting, Professional and Engage

What they like: I like how easy and professional Livestorm makes online meetings and webinars. I love that participants can join without downloading complicated software, and that I can share my screen, slides, and even run polls or Q&A seamlessly. It makes virtual events interactive and keeps everyone engaged. The platform is smooth, reliable, and saves a lot of time compared to juggling multiple tools for video, chat, and audience interaction. What they dislike: Sometimes, the platform can feel a bit heavy on internet usage, which may affect video quality if the connection isn’t strong. I also wish there were more advanced customization options for branding webinars and automating follow-ups. Finally, managing very large audiences can be slightly tricky compared to some other webinar tools. These aren’t dealbreakers, but improving them would make the experience even smoother and more flexible.

the completely browser-based experience makes joining hassle-free

What they like: The single best feature is that Livestorm is 100% browser-based, meaning neither the host nor the attendees need to download or install any software, plugins, or applications. This is a massive relief because it eliminates the most common technical headache in hosting webinars: "I can't get the application to install." Attendees simply click the link and they are in, instantly. This simplicity translates directly into higher attendance rates for our marketing webinars and a much better first impression of our brand, as the user experience is smooth, fast, and entirely friction-free across all major operating systems and devices. What they dislike: While generally stable, Livestorm sometimes exhibits noticeable latency or video quality degradation when hosting large-scale webinars exceeding 500 or more simultaneous attendees. This inconsistency in streaming performance under peak load can negatively impact the attendee experience, leading to technical complaints and frustration.

You feel at ease knowing that everything is under control

What they like: I got my first event organized in less than 15 minutes, complete with a registration page list, automatic reminder emails, and even my company logo. I was glad that I didn't have to install anything. Everything worked smoothly from the browser and didn't ask me to download anything strange. I liked how the tool made me feel like I was truly talking to the audience during the show. The live chat, polls, and questions section were so well put together that I felt like I was leading a conversation instead of just giving a speech. I once observed in real time how people answered a survey, and it affected what I was talking about. That dynamic was worth its weight in gold. I never worried that someone who wasn't invited would break into my account or steal my data. The accesses were apparent, and the system made me feel safe that everything was under control. What they dislike: The price could be a problem because even if it works great, the bill feels heavy when you start to handle a lot of guests.

Zero-Download Webinars with an Intuitive Interface and Quick Setup

What they like: Zero Download Needed: Attendees can join directly through a web browser, which significantly reduces friction and technical issues compared to installed software. Intuitive Interface: Users often describe the platform as “extremely pleasant” and easy to navigate, both for organizers and for participants. Quick Setup: It supports quick creation of landing pages, registration forms, and automated email reminders, making it easier to get an event up and running without unnecessary hassle. What they dislike: If a webinar exceeds its capacity, attendees may be turned away without the host receiving any warning or notification.

Reliable, Browser-Based Webinar Solution

What they like: I like Livestorm because it's an excellent platform for hosting webinars and online meetings. The simplicity and reliability, particularly the browser-based access, make it easy for attendees to join without any installations. I really appreciate the interactive features like live chat, polls, Q&A, and call-to-action buttons that keep the audience engaged throughout the session. The detailed analytics and attendance reports provide clear insights into participant behavior. Also, the clean UI and smooth integrations with other tools make Livestorm stand out as a professional and user-friendly webinar platform. Using Livestorm with CRM platforms, email marketing tools, and calendar applications creates a smooth workflow for event management and audience engagement. What they dislike: While Livestorm is a strong platform overall, there are a few areas that could be improved. Some advanced customization options for branding and layouts feel limited. For larger webinars, performance can occasionally depend heavily on internet stability. Additionally, certain features are locked behind higher pricing tiers, which may be restrictive for smaller teams. Enhancing customization flexibility and offering more value in lower plans would make the experience even better.

Effortless Webinars with Seamless Browser Access

What they like: I really liked how simple Livestorm was to use. I joined straight from my browser without having to install anything, and everything worked smoothly. The interface felt clean and easy to navigate, and I appreciated how interactive it was with chat, polls, and Q&A. It made the session feel more engaging. I also liked that it connected well with other tools and sent clear reminders before the event. Overall, it felt reliable and well designed for someone joining as a guest. What they dislike: There was a small delay when the host switched screens or presenters, and the mobile version could be improved. Other than that, my overall experience was really good.

All-in-one platform, easy and frictionless: events in the browser instantly

What they like: is its ease of use and frictionless experience: everything works directly in the browser, without downloads, making joining events immediate and simple. Additionally, I really like that it is an all-in-one solution, because it allows managing registration, emails, events, and analysis from one place, saving time and external tools. What they dislike: High price, especially for small teams or large events. Little customization (emails, branding, and somewhat rigid layouts). Limited features compared to other platforms (for example, no breakout rooms or advanced analytics).

Valuable for CRM Integration, Needs Better Controls

What they like: I appreciate Livestorm's browser-based access and how it improves video conferences while gathering client information for our CRM. The combination of performance and toolsets for hosting live and recorded webinars is exactly what we needed for our IT business. Additionally, the account and branding setup is fast. What they dislike: It took a few seconds for screen sharing to freeze when I tried to return to the speaker's video, which was unpleasant. I also feel there is a lack of advanced production controls.

Webinars Made Easy with Customization

What they like: I use Livestorm for webinars and appreciate that the invites and follow-ups never go to spam. I like the lot of customization options and the preparation room. The preparation room lets the speaker and tech team huddle before going live, which I find very valuable. I also find the initial setup very easy. What they dislike: There were a few people who can't join the last time we used it. I am really not sure, I think some of their custom links expire early.

A clean platform that makes webinars feel less stressful!

What they like: I like how easy it is to schedule and run webinars without feeling lost in settings. The interface is simple and modern which helps presenters stay focused on their message instead of the technology. I also appreciate how smoothly attendees can join directly from their browser without installing anything which improves turnout and reduces support questions. What they dislike: The analytics can feel a bit basic when you want deeper insights. Some customization options for landing pages are also slightly limited.

A smooth and reliable platform for webinars and virtual events

What they like: The browser-based setup is the biggest advantage – attendees don’t struggle with plugins or installations. The interface is intuitive, with clear navigation for Q&A, polls, chat, and screen sharing. I also appreciate the automated email reminders and integrations with tools like HubSpot and Zapier, which make event management seamless. What they dislike: Pricing can be on the higher side for smaller organizations, especially if you need advanced features or higher attendee limits. The customization of event registration pages could also be more flexible, as branding options feel somewhat limited compared to competitors.

Versatile Video Conferencing with Excellent Support

What they like: I like Livestorm because it's a browser-based platform that eliminates the need for downloads or installation. I enjoy the interactive features like Q&A sessions, discussions, and live chats, as they enable real-time communication between attendees, hosts, and speakers. The customization options and automation are also valuable, along with the customer support. I appreciate the simple registration process and intuitive interface. What they dislike: I think more detailed analytics and reporting features for better understanding of attendees. I'd like to see more detailed attendees engagement, customizable dashboard and reports, advanced filtering and segmentation.

Intuitive Platform That Makes Webinar Campaigns Easy from Day One

What they like: What I liked most is how easy it is to get started. I used the platform for the first time quite recently and didn’t need any guidance or support to navigate it. The interface is very intuitive, which makes creating and managing webinar campaigns smooth and enjoyable. What they dislike: Nothing in particular to highlight at this stage. My experience has been very positive so far, and everything has gone smoothly.

Easy Setup, Clear Video, Lacks Storage Features

What they like: I really like Livestorm for its clarity and background options. The clarity is very important for creating a positive visual impact, especially because first impressions matter. The background options are flexible, allowing me to adjust them as per the condition, environment, or requirement, which is crucial. I also find the setup very easy, and the instructions are clear, making me quite happy with it. What they dislike: Livestorm could improve in terms of storage and security features. Compared to Microsoft Teams, Livestorm lacks the multiple options for saving files and other related features.

Simplifies Events, Needs Faster Performance

What they like: I like how Livestorm simplifies hosting events and managing audience interactions, fostering collaboration. It allows me to talk one-on-one with others and create a fluent connection with the audience. What they dislike: At times, Livestorm is slow. I think they should make it accommodate more than 3000 live attendees and do so with a swift mode.

All-in-One Video Engagement Made Effortless

What they like: An all-in-one tool that makes video engagement seamless across touchpoints. Whether I want to organize, invite, engage, or look through analytics—it is all done in an incredibly smartly designed UI platform. Exporting data from webinars and video events is easy and intuitive, and the add-ons make customization cost-effective. What they dislike: The only downside of Livestorm I can think of is the learning curve when starting off with the platform, which can take some time to get used to given the number of integrations.

Simple, Browser-Based Webinars with Powerful Built-In Collaboration Tools

What they like: The best thing about Livestorm for me is the simplicity of the program and its browser capabilities. I can easily organize and attend webinars, meetings, and other virtual events without downloading any additional programs or software. There are many convenient tools for collaborating and analysis built into Livestorm as well. What they dislike: As of nothing to add from my side, as everything seems fine

A Powerful Solution for Seamless Online Events

What they like: Livestorm's interface is intuitive and user-friendly, making it easy for both hosts and attendees to navigate. One of Livestorm's standout features is its web-based nature. Livestorm provides a suite of interactive features that engage participants throughout the webinar. The platform offers robust analytics tools that provide valuable insights into webinar performance. Livestorm ensures high-quality video and audio streaming, creating a professional and immersive experience for both hosts and participants. What they dislike: Livestorm's pricing structure may become less cost-effective for organizations hosting webinars with a very large number of attendees. Although Livestorm is designed to be accessible via web browsers, users may encounter occasional compatibility issues with certain browsers.

A great webinar platform!

What they like: - Easy to use - Connects with SFDC so we get real time analytics (very helpful!) - Easy to pull reports to look at the data in advance of and post event - Quick to setup once you've built templates - Good autoresponders once you've setup templates - Block feature is good too - so to stop any unwanted guests joining the webinar once they've registered! - All presenters can progress slides - not just the host (previously not possible with zoom) - Customer Success team are very responsive and provide regular comms/tips/documentation! What they dislike: - Moderator has to 'be on stage' and have the camera on in order to interact with the audience. Although this is a more human approach, there are times, we'd want the moderator to just be there as the voice rather than have the camera on the screen too. - Would prefer to be able to load powerpoint to the portal rather than PDF for slide presentation

Digitalization in the Real Estate Industry: How Livestorm Facilitates and Optimizes Processes

What they like: Livestorm impresses primarily with its user-friendliness and flexibility. The platform is browser-based, so no additional installations are needed – this makes participation extremely easy for guests. What they dislike: Once the session is over, there is no "going back" – as you mentioned yourself – this can be stressful during live events if someone accidentally ends it.

Very practical and easy to use

What they like: I like that it is very intuitive and simple to use. Throughout my career I used many webinar tools, which were very clunky and just didn't offer a good experience for the user. Livestorm just does the trick! What they dislike: There are not many downsides, but one thing I wished they could do better is allow for more branding on the webinar page. Currently it can be quite limited. Also the integration with Hubspot isn't very great as the tool find it hard to separate the lead source and just groups it to offline resources.

Effortless to Use, Enhances Team Communication

What they like: I use Livestorm for meetings and find it really helpful for communication to set our goals for the day. It's great for team communication, allowing us to go over topics easily. The whole software is so easy to use, and I really like it all. The mute button is a specific feature I value. The initial setup was also easy, and everything was straightforward, which made the transition seamless. What they dislike: Nothing

Professional, Modern Browser-Based Platform for Online Events

What they like: It works directly in the browser, no need to download app. Its very good for online events. The platform looks professional and modern. What they dislike: Customisation options are limited in low plans. Video quality effected in slow internet. The mobile experience is not smooth as desktop.

Easy Session Setup with Regular, Customer-Driven Updates

What they like: It’s very easy to create and set up a new session; everything is clear and straightforward. Features are added or updated regularly, and the team seems to listen to customers and take into account what we need. What they dislike: I think the emails could use a few more customisation options, so they’re easier to tailor to my needs.

Everything that we need at a good price

What they like: Livestorm is affordable and has all of the features we need. We can easily add registration forms to our website, all webinars are automatically recorded – and in pretty good quality too compared to many of the other webinar tools I've used. Most importantly though, you can integrate Livestorm with Hubspot so all registrants are automatically added to your contact list, which is really important for us. What they dislike: Setting up a new webinar could be easier. It's not always clear what you have to do and fill out. You first need to create an event, and then add a session – I don't really get the point of that. But I guess that is a feature for when you host an event with multiple sessions, which we never do.

User-Friendly Platform with Great Team Event Analytics

What they like: It’s very user friendly, I like the data analytics when viewing upcoming or past events from my whole team, and I like how easy it is to “navigate” the room when live during an event. What they dislike: No ability to just sign up as a viewer/attendee when I’m logged into my account as a team member.

User-Friendly Webinar Platform with Intuitive Engagement Features

What they like: I like that Livestorm is very user-friendly and makes hosting webinars and meetings simple. The interface is clean, and the features for engagement, like polls and Q&A, are very intuitive. What they dislike: Sometimes the platform can be a bit slow with large webinars, and a few more customization options for registration pages would be nice.

Effortless Webinars with Powerful Marketing Tools

What they like: best aspects of the Livestorm application generally revolve around its ease of use, browser-based accessibility (no downloads required), and comprehensive built-in marketing features. What they dislike: The main drawbacks are its pricing model (which some find expensive for SMBs), reliance on strong internet connectivity for quality, and occasional technical glitches for speakers.

Experience of Livestorm

What they like: It’s super easy to set up and run webinars. The interface is clean, and everything—from invites to replays—works smoothly without needing any technical setup What they dislike: Some customization options for the registration page and emails are limited. Also, the pricing can feel a bit high if you’re only hosting small, occasional events.

Simple and Easy to Use

What they like: I found Livestorm very easy to use with a simple and clean user interface. The platform is straightforward, making it quick to get started without any confusion. What they dislike: While it works well, I wish there were more customization options for the interface to better match different branding styles.

Very good platform for hosting webinars!

What they like: Livestorm allows you to gather everything you need to organize, manage, and analyze the performance of live events or webinars. Very easy to use and to get started with, the interface is pleasant for both the host and the viewer. What they dislike: I haven't identified any for now.

Streamlined Operations via Real-time Connectivity

What they like: Simple to automate scheduling, invites and reminders. Advanced analytics for tracking engagement and attendance. Simple strategies of harvesting leads. Auto syncing attendees data and webinars interactions. Multiple moderators are able to collaborate on single event. What they dislike: Since my day one no single drawback I have come across.

Excellent CSM Team and Effortless Webinar Campaign Organization

What they like: The CSM team, the ability to organise before and after the webinar the marketing campaign. The news and update sent every month with keys to improve the use of the software What they dislike: Nothing. All is so easy to deal with and no technical problems during the webinar

Simple, versatile, and a Livestorm team always ready to listen

What they like: The tool is simple, you can do many things (team meetings, large webinars, masterclasses). The Livestorm team is attentive as soon as there is the slightest problem. What they dislike: Honestly, nothing in particular. I would like to give constructive criticism but there's nothing to comment on.

Easy Access and Great for Large Webinars

What they like: Easy to access and prodcast, allows us to have plenty of people in webinars ! What they dislike: Not easy to do the difference between events and sessions, not easy to click on the burger on the top right when we need to access the event.

Superb Capabilities to Stay United

What they like: Ease of implementation, setups, events creation/organising and coordination. All geographical zones seamless accessibility. Ability to cover massive audience on one click. Features of messaging and commenting which ensures we get feedbacks during meetings without disruption. What they dislike: No single dislike I encountered on my experience.

Engaging Webinar Experience with Great Live Commentary

What they like: Personally, I love the combination of the webinar and the live commentary. They work really well together and make the experience more engaging. What they dislike: I sometimes run into performance issues and lag, although it may be related to my internet connection.

All-in-One Webinar Management with Smooth Browser-Based Joining

What they like: What I like about this Livestorm platform is that it makes webinars and virtual events way easier to manage right from the starting point of hosting to the finish. This platform covers registration pages, reminder emails, live hosting, chats, and recordings, and it provides complete event analytics all in a single place. This platform also feels more structured for webinars when compared with normal video meeting tools out there. I also specifically like how attendees can join meetings right from a browser, even without downloading the software. This makes the experience way smoother for customers, prospects and external participants. Their engagement tools are very useful because they help keep sessions interactive instead of making webinars feel like one-way presentations. What they dislike: Overall, their pricing might feel slightly high for smaller teams, startups and companies that host webinars only very occasionally. Some users may also want more flexibility in terms of branding, email customisation, layout or advanced event format. It is a very strong webinar platform, but if our requirement is very simple for an internal meeting, then it might feel more advanced than necessary. Their overall integration ecosystem should be widened as well.

Easy-to-Use, All-in-One Browser-Based Webinar Platform

What they like: What I like about livestorm is its ease of use and clean interface. It makes scheduling, joining, and managing webinars or meetings very simple for both hosts and attendees. The browser-based platform is especially convenient since there’s no software to download, and the built-in features like registration pages, analytics, recordings, and audience engagement tools make it an efficient all-in-one solution. What they dislike: One downside of Livestorm is that some advanced features and attendee limits are locked behind higher-tier pricing plans, which can be expensive for smaller teams. Occasionally, browser performance can vary depending on the user’s device or internet connection, and customization options for branding or layouts can feel somewhat limited compared to other webinar platforms.

Intuitive, Dependable Webinar Hosting with All-in-One Tools

What they like: What I like most about Livestorm is how intuitive and dependable it is for hosting webinars and virtual events. Because it’s browser-based, it’s very easy for both hosts and attendees to join without running into technical hurdles, which saves time and reduces friction. I also value the built-in tools such as automated email reminders, registration pages, and detailed analytics. Having everything in one place keeps the process centralized, so we don’t need to rely on multiple tools to run a single event. From a client-facing standpoint, it delivers a polished, professional experience, while still remaining straightforward to manage on the backend. What they dislike: One drawback of Livestorm is that several advanced features are locked behind higher-tier plans, which can start to feel expensive as your event volume increases. I’ve also run into times when customization feels somewhat limited, especially when I’m trying to tailor registration pages or emails to align with specific brand guidelines. The analytics are useful, but I’d like more flexibility when it comes to exporting and segmenting the data. Overall, it’s a solid platform, but there’s still room to improve pricing flexibility and offer deeper customization options.

Effortless Webinars with Engaging Features

What they like: I love how Livestorm makes webinars feel effortless—no downloads, just click and join. The built-in polls, Q&A, and emoji reactions keep audiences engaged, and the real-time analytics help tweak sessions on the fly. Plus, it integrates smoothly with HubSpot and Salesforce, so leads flow straight into my CRM without extra work. Polls, Q&A, and emoji reactions turn webinars into two-way conversations, allowing me to gauge interest instantly and adjust content on the fly. The integrations with HubSpot and Salesforce automatically push attendee data and engagement scores into my CRM, saving hours of manual entry and allowing for personalized, data-driven outreach. Livestorm just makes everything easier. What they dislike: Honestly, Livestorm’s pricing feels steep for small teams, and the branding options are pretty limited unless you upgrade. Sometimes it lags on weaker connections, and I wish the analytics went deeper. Still, it’s solid overall. More flexible pricing for small teams or startups — right now it’s pricey. Deeper customization for branding (like custom layouts, colors, and email templates) without needing a top-tier plan. Stronger performance on low bandwidth— smoother video and less lag would help. Advanced analytics with more detailed engagement metrics and export options. Breakout rooms for smaller group discussions during webinars. Better integrations with more CRM and marketing tools out of the box.

Effortless Webinars with Intuitive Interface and Seamless Integrations

What they like: What I like best about Livestorm is its ease of use and intuitive interface, which makes hosting webinars and virtual events simple. The platform offers seamless integration with popular tools like CRM and marketing software, helping streamline workflows. I appreciate its interactive features such as polls, Q&A, and chat, which keep audiences engaged. Livestorm also provides detailed analytics and reporting, enabling better insights into attendee behavior. Additionally, its browser-based access eliminates the need for downloads, making it convenient for participants. What they dislike: What I dislike about Livestorm is that its pricing can feel a bit high compared to some competitors, especially for smaller teams. The customization options for branding are somewhat limited, which can make it hard to fully align with company identity. Sometimes, there are minor delays in video quality or streaming stability during large events. Additionally, the analytics dashboard could be more detailed, offering deeper insights into engagement. Lastly, the integration setup for certain tools can take extra effort.

Easy to use webinar platform

What they like: It's easy to use and rely on it for all of our webinars (monthly). It takes less than 5 minutes to teach new users how to use the platform. It's intuitive and it has major integrations with all the tools we need (E.g. Hubspot). What they dislike: The quality of the on-demand recording. I wish I had the ability to export the on-demand recording in higher quality OR have each video (E.g. speaker video and presentation) be exported separately in high quality. We typically turn these videos into clips afterwards and if we don't center the video of someone speaking DURING the live webinar, we don't get nice footage for our clips.

Webinars that feel professional from the first minute!!

What they like: Livestorm makes it easy for me to create seamless live events: registration page, email alerts, chat/Q&A, polls, and real-time streaming, all in the browser. Setup is streamlined, the analytics dashboard reflects attendance, retention, and engagement by session, while CRM/marketing integrations allow leads to be transferred to the team without the need for intermediary CSVs. It's clearly designed to work and measure, not just broadcast. What they dislike: The visual adjustment of pages can be limited if you're looking for a precise brand. During very high traffic peaks, the delay can fluctuate. And some comparative reports between events need to be exported for detailed analysis.

Livestorm: Intuitive but with Participant Limits

What they like: I like Livestorm because it allows me to conduct webinars with an intuitive and easy-to-understand interface. I appreciate the dashboard and the design of the window where the webinar takes place, which allow for ease of use for the team and improve engagement for participants. Additionally, I find that Livestorm is very easy to set up. What they dislike: I don't like the few available automations, the fact that there is a limit on participants that cannot be removed.

Browser-Based Webinars That Cut Tech Issues and Drop-Offs

What they like: We like the best that the software is fully browser-based. It requires no software installation for anyone involved. By using this software for our webinar needs, we drastically reduced tech issues and drop-offs. What they dislike: The more we work with the tool, the more we realize that customization or better features, like analytics or segmentation options, require upgrades to an upper tier. Unfortunately, the upper tiers are pricey.

Effortless Webinars, Clean Interface

What they like: I like Livestorm for its clean interface, which makes navigating the platform straightforward. Setting up webinars is effortless, and the process of launching them is quick, as you can get started in just a minute. I also appreciate that attendees can join with a single click and don't need to deal with any plugins or downloads, which simplifies the experience for everyone. What they dislike: Pricing, I feel the cost is high. For a small team or occasional host, the price is high, and I think it would be better with more flexible pricing tiers.

A comprehensive and reliable webinar tool with excellent customer service

What they like: What I appreciate most about Livestorm is the smoothness and user experience, particularly thanks to a modern and pleasant design. The tool offers a wide range of features that make managing and hosting webinars easier. The integration via iframe on our site is also a big plus, as it allows for good flexibility and direct interaction with our audience, who can register without having to leave our platform. What they dislike: One aspect that I find less convenient is the organization of webinars in the iframe, where they are sorted alphabetically instead of being arranged by date. This can sometimes cause confusion for visitors to our site, who might expect to see events in chronological order. A more flexible sorting option would be a real advantage.

Great webinar platform!

What they like: Livestorm has been a game-changer for our webinars. Its user-friendly interface makes it incredibly easy to set up and manage online sessions, even for those who aren't tech-savvy. The platform's reliability during live broadcasts is impressive, ensuring smooth presentations and engagement with our audience. I particularly appreciate the interactive features like polls, Q&As, and chat, which significantly boost participant engagement. The analytics provided post-event are comprehensive and insightful, helping us continually improve our webinar strategy. What they dislike: There's room for improvement in their email capabilities. Specifically, the platform could benefit from more robust editing options for reminder and post-webinar emails. Currently, the customization options are somewhat limited, making it challenging to create highly personalized and branded email communications. Expanding these features would allow for better alignment with our company's branding and communication style, ultimately enhancing the overall attendee experience from invitation to follow-up.

Pretty easy to intuitively use

What they like: Is easy to figure out how to log in, start a meeting, screenshare, view comments and questions. What they dislike: It's easy to switch screenshare to a new tab, but I wish I would get a warning that if I'm on a new tab it's not being screenshared. I have made that mistake like 10 times on my live webinars. I go to a new tab to show something new, and forget to click the button to share the new tab, and have no idea until like 5 min later someone comments "should we be seeing xyz still?" Also choosing backgrounds is a little glitchy. I usually have to leave and re-enter the meeting in order for my selected background image to propagate.

Livestorm

What they like: The capability to efficiently oversee live polls throughout a webinar, negating the need for meticulous planning for every event. Our colleagues were able to seamlessly join the webinar as moderators to assist with chat while the primary presenters were "on stage," as Livestorm refers to it. The software made it simple for users to sign up and receive reminders to participate. This program satisfies every important requirement for what we require. What they dislike: Nothing that I especially disliked comes to mind. It would be convenient if the polls appeared clearly on the user's screen. Not all users noticed the pop-up and had to select the "polls" button in the bottom right corner, which is likely a configuration issue.

Great for Live Webinars, ondemand webinars features limited

What they like: 1. Works great for Live webinar, you can have all stats there and it works smoothly ;) 2. Business email validation (only leads with a business email can signup) 3. Webhooks! It's easy to integrate with marketing automation platform and any other tool you like What they dislike: 1. You cannot change the 'from' email, livestorm emails are getting into Updates Inbox. If you want to have great deliverability, use an external email marketing provider 2. Limited analytics: no open rates, click rates for emails; No "view" rates for ondemand webinar

Livestorm for Smooth, Professional Webinars

What they like: What I like best about Livestorm is that it is easy to use and makes hosting webinars smooth and professional without much setup. Although I have a very limited experience but there is a potential in the application What they dislike: One thing I don’t like about Livestorm is that it can be a bit expensive, especially for small teams or beginners, there are other systems which are more easy to navigate

Comprehensive Webinar Platform with a Unique Pricing Model

What they like: I like how Livestorm simplifies access across devices and operating systems without needing any downloads. It's quick and all-encompassing. I also appreciate its detailed analytics and insights into attendee behavior and engagement. Additionally, I find it convenient that Livestorm covers everything in one place, including registration, automated emails, attendee chats, and analytics. What they dislike: I find the pricing model unusual, it's based on contacts rather than attendees.

Customer training webinars on Livestorm

What they like: I've been using Livestorm for 4 months. It stands out for its comprehensive feature set, ease of use, and excellent integration options. It is highly recommended for businesses looking to enhance their online event capabilities and engagement strategies. When I had technical problems Customer support has been fast and effective. What they dislike: Being a browser-based platform, Livestorm's performance can be highly dependent on the user's internet connection and browser performance. This can sometimes lead to issues with video quality and stability during large-scale events.

A fantastic, intuitive platform for webinars and events.

What they like: Livestorm's best feature is its powerful combination of exceptional ease of use, robust interactive tools for audience engagement, and solid automation for event management. For attendees, the browser-based access is a major upside as no downloads are required. What they dislike: Key complaints about Livestorm revolve around its comparatively high pricing, especially for growing businesses, and intermittent technical and integration issues that can impact live event reliability. Customization options for branding are also considered limited by some users.

Easy Webinar Branding and Seamless HubSpot Lead Sync

What they like: I like the way that we can brand our Webinars in an easy way. The hubspot integration makes it easy to connect all the leads in sync from Livestorm to Hubspot. What they dislike: I have left a few tickets for upgrades to certain functions during the live webinars, it's not a must but a nice to have.

Only been using for a month but so far so good, excited to use it more

What they like: Easy to use once you figure out where things are located. Makes simu-live webinars easy to do. Customer service is responsive and helpful. What they dislike: Downside is that you can't use Livestorm for hybrid events. The automations could be more powerful if they extended to other tasks such as launching polls. Wish the reporting came with templates for interpreting the information. We aren't really sure about the best ways to use the webinar series feature. Email capabilities are limited once the event has started.

Simple interface

What they like: It's easy to use and to create an event. You need to fill out various sections with your event's details - pretty intuitive. I like that you can choose how many emails attendees can receive before/after the event. Since the webinar hasn't happened yet, my review focuses more on the setup. What they dislike: I wish there were more templates to choose the layout of the registration page. The current one is basic. Also, when you create the registration page, the preview as a registrant looks different from what they actually see in the end, which is disappointing.

All-in-One Webinar Management with Room for Email Improvements

What they like: I like that Livestorm created an all-in-one place for managing webinars, handling webinar email invites, and easily accessing analytics. I enjoy using Livestorm to run and host webinars and appreciate the tool's ability to also design them. What they dislike: The email functionality is very limited. I wish they had more range in terms of creative creation, design, and options to make that more of an optimized process.

Great tool for webinars

What they like: Livestorm made organizing our live training and webinar incredibly smooth! The platform is intuitive, reliable, and handled everything seamlessly, allowing us to focus on delivering great content. Highly recommend for professional online events! The system was easy to use for both presentors and viewers. What they dislike: While the core functionality was excellent, I occasionally found the analytics dashboard a bit less intuitive than I'd hoped, requiring a bit of digging to find specific engagement metrics.

Easy, Browser-Based Webinars with Built-In Registration, Polls, and Q&A

What they like: Livestorm is great because it’s browser-based (no download needed), easy to run webinars, and has built-in tools like registration, reminders, polls, and Q&A What they dislike: The main downsides are the high cost, limited customization options, and occasional performance issues when running large webinars.

Livestorm: Makes Webinars Engaging for Everyone

What they like: I love how easy to set up things in Livestorm application. It is easy to use because it provides us a simple interface. Everything runs smoothly in the browser. Some of its features make the webinars feel engaging for everyone. What they dislike: Some of its features are locked behind the higher pricing plans, which is very important for its users. Its customization options for branding could be more flexible.

Good platform, confusing pricing and subpar support

What they like: The platform itself is very good and has great features. When hosting webinars, UI is intuitive for both the hosts and the guests. What they dislike: The "Monthly Active Contact" pricing model is very confusing. Instead of basing it on live attendees, it takes into account registrants as well. Also, their support is lacking even though we got the package that includes support. They don't allow for live calls to troubleshoot an issue that we've had for more than a month with a newly-released integration.

Livestorm review

What they like: I've largely enjoyed using Livestorm. It has helped making our presentation interactive. Tools like the questions tab, the possibility to add polls were key. The general user-friendliness of the platform meant that all kinds of users found it easy to interact with. Post-meeting, the ability to send the recording to participants was useful and prompts further interaction. The platform was easy to manipulate and used in rehearsals. What they dislike: The webinar I did was in French and I found the french translations a little unusual at times.

I use Livestorm very regularly and I am completely satisfied with it.

What they like: A very professional system for our users (hosts, moderators) and our participants. Highly efficient help service, numerous tutorials and training sessions. Perfect customer support with great attention to all our issues. What they dislike: Livestorm is a French solution. Messages are often found in English. It is necessary to improve the library section for importing documents to be shared during the webinar, as well as the survey section to differentiate elements when there are multiple events over a given period.

Great virtual engagement with an easy to use user experience

What they like: Livestorm is a comprehensive webinar platform that is very easy to use. I also like that users don't need to download any additional software to get into the system. The U/X is very easy to understand and you can route Q&A and polls very easy. What they dislike: The guest/green room can be a bit confusing on first use. Landing pages and emails within the platform also aren't completely customizable but a good option for many webinars.

Easy to use system. Excellent support

What they like: The system is a true webinar solution that has helped us improve the quality and professionalism of our webinars and allowed us to train more of our users at a higher quality than before, ensuring that they know how to get a maximum ROI from our software. What they dislike: A few of the settings are cumbersome, but the support has been fantastic in helping us navigate this, and I know the team is working on improving these things and adding new features.

Easy way to organize webinars!

What they like: Livestorm is a real easy way to organize webinars from A to Z. Design is cool and the product is easy to understand! I specially love how easy and fast it is to set up the whole event from scratch. Quality of live and replay is quite good! What they dislike: They could improve the possibility to invite again people who didn't register in the first place. They could add features of engagement such as wordcloud and quiz for instance.

A great platform to host webinars and get detailed audience insights

What they like: A user-friendly platform offering engaging live sessions with excellent features. It provides in-depth audience analytics. A responsive customer support that consistently strives to deliver optimal solutions. What they dislike: The only thing they can improve is the process for the audience to join the sessions. Currently, every user gets unique links; while it is great for closed sessions, it makes it a little tough for others to invite friends.

I recently used Livestorm to moderate a few webinars, and it went very smoothly.

What they like: Easy and intuitive to use, making setup and management effortless. Quick connection process, saving time and hassle. Interactive features like polls and Q&A enhance attendee engagement. Clean and user-friendly interface for both hosts. Reliable performance during live sessions. What they dislike: I struggled once to find the link to my own event; having it more accessible on the main dashboard would be helpful.

Easy to use and understand but has some limitations

What they like: Platform is clean and easy to follow for the most part. It feels very modernized with look and feel What they dislike: Doesn't offer a robust post-webinar follow-up - no surveys for NPS integrated. Drop-off viewing is also very limited soon right after the end of the event but quickly disappears. Sessions and events are a little difficult to navigate if only having 1 session

Very good for Live Webinars

What they like: The UI and UX is great. Almost everything can be found instantly and I'm not missing too many features. Also the integration into Hubspot is great. What they dislike: The price tag and scalability are the only downside for me. If you need to up the monthly rate but have paid for a whole year before, you need to book the new package for a whole year, too. Since we are only making a webinar every two to three months this doesn't scale for us very well.

Very comfortable to use

What they like: It is user friendly and I like its interactive features like polls, live chats and Q & A sessions. This makes me use it whenever I have business meetings and personal meetings. It also has a user friendly interface and straightforward setup. And I would like to commend its seamless connectivity with various tools and platforms. What they dislike: Technical issues and customer support is not that great

The best we have found for managing and running webinars

What they like: It's a great piece of software for many things, scheduling webinars with a nicely branded landing page and sign up. Running a webinar and being able to have chats, questions and polls all nicely laid out. Sending out the information from the webinar after it ends to all registrations. What they dislike: Sometimes we want to run a webinar where we can see participants, and rather it be a webinar where we present we want to have it as a round table discussion but have yet not found out how to do this.

Livestorm makes webinars easy

What they like: The platform is intuitive, making it easy to create and manage webinars without a steep learning curve. The interactive features, like polls and Q&A, keep the audience engaged, and the detailed analytics provide valuable insights for improving our future events. What they dislike: The onboarding could be improved by providing more extensive guidance on how to use the platform's features and tools.

A powerful and easy-to-use tool

What they like: an intuitive interface for all members of our team who are not at all technicians. The service is robust and reliable, it has never caused us any problems during our many online events. What they dislike: The pricing may seem a bit high compared to other solutions, which can limit its adoption, especially for small organizations (business or association).

It's the best webinar platform I've used so far

What they like: The platform is very user-friendly. I've used GoToWebinar and Zoom in the past and I always had some technical issues. I like the interface, the integration with the CRM and the high customization of the look and feel and brand. What they dislike: The pricing model forces you to anticipate how many attendees you will attract and that's very difficult to estimate.

Overall good experience with this software.

What they like: Great webinar/events tool that we use for all of our webinars. Has the features that we need in a somewhat complex operation. Good customer support and help center. Easily integrates with the rest of our tech stack. What they dislike: Lacking some branding options on the actual event platform. Would be great to integrate the livestream as embed and not only required user links etc.

Good platform which does what it promises

What they like: The ease of setting up virtual events and webinars & the automated email sequences. What they dislike: I believe a lot of work needs to be done on the design front. The vent page, registration page, the automated emails, neither have enough customisation options. In marketing, it is important how the look and feel is for your events and that's what's missing here at the moment.

Great webinar platform once up and running

What they like: - Very responsive support team (chat/email only) - Product does everything it needs to do What they dislike: - Some of the integrations aren't as straightforward to get up and running properly (eg. Hubspot, Mentimeter integration was sunset). - Hard limit once 'contact pool' (upsell method) has been reached

Livestorm, the most 21st century webinar platform!

What they like: Livestorm is a very user friendly webinar platform. I have used this for company, and customer webinars. It has worked great for our needs, and it has been my favorite platform I have used so far. I have tried/used at least 3 other webinar streaming platforms, and Livestorm gets my business for all needs going forward. What they dislike: Some of the buttons might not have a clear representation of what they do. It is user friendly, but sometimes the images that represent a buttons function could be a bit more cut and dry.

Excellent platform for webinars

What they like: Livestorm is great for webinars, not only in the actual execution of them but also for being able to see registrants, and for the ability to embed the sign-up forms directly to our landing pages. It makes the process of getting registrants a lot smoother. What they dislike: Could have more reactions that the hosts can see during the session

Versatile and convenient platform for live community events.

What they like: Very helpful for having multiple screens live and shared at once. The ability to push links in live blasts to guests is great. Having a separate moderators chat is also very nice to have. The stage is great too. What they dislike: It would be nice to have more of an analytics dashboard for each event, with custom properties to have easy data vis.

Different from Zoom or Teams but a much more interactive program.

What they like: There is a learning curve as with anything but it got so easy once I played around with it. Easy interface and lots of features is what I liked most. I especially like the handouts. What they dislike: Allowing users to "take over" is very risky but if managed correctly is great to have interaction. The camera functionality was a little weird. It may have just been my internet but never experienced that before with other platforms. I will definitely figure it out but camera kept going in and out.

Reliable platform that takes sometime to master

What they like: Livestorm's reliability is its best quality and its ability to host different forms of meetings (e.g. collaborative or presentational). What they dislike: The main thing about livestorm tha t I find somewhat complicated is how to use it. Sometimes it could be more intuitive.

A useful webinar platform

What they like: It's a good webinar platform with integrated registration and a credible user experience. Also like the integrated transcripts and recording features. What they dislike: It doesn't work great with Google Docs and it can be hard sometimes to grant access to participants while hosting at the same time.

adds a polished touch to webinars

What they like: the integrated options such as polls and questions, the various user roles help the webinar look smooth and also run smooth in the background. i like how it isn't an annual payment meaning the months we want to do webinars I can have it and the months I don't use I don't incur the cost What they dislike: i have only done one webinar so to early to say but I really enjoyed using it for the first one

Team Unification and Customers Interactions Arena

What they like: With Livestorm, all powers of real-time connectivity are unlocked, -no timezones limitations -no devices compatibility issues. -all effectiveness in any environment. -24/7 customer support accessibility. -large group participations at go. What they dislike: I have enough evidence through experience to confirm this tool is free from all errors.

A practical and comprehensive tool to host webinars

What they like: It is a practical and customizable tool. It is possible to add a section for Q&A or polls. Very useful tool for organizing webinars. What they dislike: This is not an easy tool for beginners. I have sometimes had difficulties with some colleagues for them to know how to use the tool.

Great tool

What they like: Very good way to create an entertaining webinar. Many options available such as the poll/survey one. What they dislike: The first time you use the tool, it can be confusing because of the number of possible settings, but you soon get used to it.

Clean UX, but PowerPoint Presentations Lag and Feel Clunky

What they like: It has a clean UX, and the core features like chatting or asking and answering questions work okay. A nice touch is all speakers being able to change the slides themselves, or start/pause/rewind videos - this is quite cool and works well as well. What they dislike: When we tried to use a powerpoint file so that we can be more professional and have some animations, the presentation was lagging terribly bad. This forced us to export a PDF and lose all work we did on animations, it was quite a clunky experience. I think it is critical to improve the support for other file types.

The best webinar platform we have found

What they like: Setting up and running webinars are made extremely smooth and pain free compared to other platforms. The analytical side of things is also very useful and allows to see which sources/mediums are driving registrations. We also find the on-demand functionality very beneficial and a good source of lead generation. What they dislike: Recently the support via live chat has been removed or made much less evident to find. We also a consistent issue with integrated our analytics and events with Google Analytics 4 which no has been able to assist us with, despite us raising the issue over 6 months ago, despite all the positives on the operational side this has been very frustrating and does mean we will reconsider when our subscription comes to an end.

GREAT Product, Terrible Strategy & Support

What they like: The product is incredible. The features are best in class and the experience for the end user is terrific. We run about 1,000 webinars a year, and this product allows us to run simulated live webinars effectively. What they dislike: The business has made a decision to charge by "unique registered users" instead of the industry standard "live attendees". It's a way for Livestorm to earn more money from enterprise accounts. If you run multiple webinars a day/week to large audiences, you're going to burn through that "unique registered users" limit real quickly and have to pay more for higher limits. The actual cost to webinar companies is tied to video bandwidth, which could easily be correlated to "live attendees" – which makes sense. But to charge based on "unique registered users" is highway robbery and completely irrelevant to the cost of the software.

Great software, video quality and internet stability issues could be better.

What they like: The biggest upside is the event email flows. Scheduling them out is a valuable tool, you don't see on many webinar services. Not having to download LS is great too. What they dislike: We have a lot of rural panelists with slower internet connection speeds. Livestorm seems to require a fairly decent speed to maintain a connection. To hold a high-quality stream requires a panelist to have really fast internet. Greater than 50 MBPS download and 15 MBPS upload. This is from my experience not what LS advertises.

Good Platform

What they like: Livestorm is a very intuitive and easy to learn platform. The suport is great and the our accounts manager is always available to help us. It was really easy to implement this platform to our team. Another thing that I really appreciate is the quality of the articles explaining how the platform works, specially the integrations! What they dislike: There's two things that I dislike about live storm. First would be that we cannot create custom properties and add a translation to them when adding to a form. Since we work with multiple countries, it would be nice to have a single custom property to use everywhere. The other thing is integration (more specific Hubspot). I whish we could send more information to Hubspot, like custom fields! We tried to use zapier but we did not have success to send custom fields.

Livestorm for office hours

What they like: It works for group office hours. It's nice that it's recorded. We use breakout rooms specifically for times when things shouldn't be recorded. Typically don't have any issues with lagging or cutting out. What they dislike: It's tricky to get the hang of at first. Often times, users are unsure of how to "participate." I haven't investigated too much to see if this is possible, but it would be nice if we could always have people from our own org be able to join certain events. We've gotten stuck multiple times where someone internal tries to join an event & we have to figure out how to get the event owner to add them. Would be great if we could reply to certain chats for everyone to see (as some sort of thread). Google sso doesn't seem to work on chrome. no errors either so it's caused me to be stuck for long amounts of time. Would be nice if I could modify recordings before they're sent out :(

It's okay but it's no Zoom

What they like: It's fairly simply to use and I assume it's lower cost. All in all it works decently. I do wish they upgraded their servers. It seems laggier than most other solutions. What they dislike: It's not as fluid and clean as others on the market. I notice more choppiness in the videos of presenters than I typically do when I see webinars hosted with something like Zoom. It's not all the time, but it's sometimes. And it's not a bandwidth thing, I've seen the same presenters appear perfectly fine in Zoom but then choppy in Livestorm. I also don't think they do a great job with after webinar watching and aren't able to integrate into other systems very well.

Decent webinar hosting platform

What they like: Livestorm is a very robust webinar tool that offers lots of customization options and add-ons to customize the webinar experience for your audience. The access to data about registrants and attendees makes it relatively easy to analyze webinar performance and identify areas for improvement after the fact. What they dislike: While its feature set is impressive, Livestorm is not the most intuitive platform to use. The internal event room experience can be jarring for team members who haven't used it before, as it's not clear that you aren't visible to outside attendees when you join the stage until you start the actual event. We've experienced a number of issues with configuring event sessions, most recently caused by an uncommunicated migration to a new plan that prevented us from configuring hosts on an existing webinar session. Thankfully, this happened during a recording session and not a live webinar – especially because support is not typically fast or reliable enough to help you with last-minute event issues. If you run into a problem right before an event is about to start, you may not hear back until it's too late. I also wish Livestorm offered more control over the display of team members during the presentation, including the option to show only the team member who is currently speaking.

We have discovered loads of bugs, but the support is fantastic

What they like: Livestorm is the platform we use to host all our webinars. We have one weekly webinar that is pre-recorded, one monthly reoccurring webinar, and then we host quarterly webinars with influencers from the industry we work in. The support is fantastic! Elif and Sonya have been amazing - they even put up with us when we begin to lose it with the tool if something isn't working. They've provided us with useful tips and tricks to make the experience for us and our users smoother. As an example, our weekly webinars are pre-recorded, we thought the hosts had to 'go on stage' in order to start the webinar. Long story short, after getting support from Elif we now realise we can have this webinar as an on-demand option for users to watch when they want to, saving our team loads of time. What they dislike: We have discovered quite a few bugs, and to be honest, in the last month every time we log in it seems that we have to start a new live chat as we always have issues. There have been a few issues with exporting data and attendees. Often when myself or a colleague want to export data for one session of a reoccurring webinar, it exports the data from ALL sessions, which of course takes forever. There have also on occasions been issues and the data hasn't been exported at all. The biggest thing for us at the moment is the webinar replays. All registrants get sent an email once the webinar has ended. The last three webinars we've hosted, the replays don't work - meaning we've had loads of customers asking us why there's no sound and why the slides aren't changing. This is still ongoing. There was another issue when they were updating something on their end over the weekend. This meant that a landing page for one of our big webinars went down whilst we were promoting it on social media - hugely annoying. Giles apologised, but they didn't quite grasp how much of a loss this was for us. We got upgraded for one webinar for free, that was lovely for them to do, but it definitely has us worried about going forward.

Easy organization of customers webinars

What they like: Rather easy to use. Our speakers manage to go on stage easily We don''t have much technical issues The chat and question tabs are easy to find and use Easy to upload the recording and list of qestions/comments What they dislike: Our internal speakers change at each webinar and the biggest issue is : when a speaker has been a team member once, he can not register as a guest for our following events. This makes us have a very long list of team members and it increases the risk of incorrect handling.

Livestorm was great before they changed their plan

What they like: What I like the most about Livestrom is how easy it is to use and all of the different features available on the platform. The question tab helps us differentiate the questions from the comments and makes it easier to asnwer faster What they dislike: What I don't like about Livestorm is there new plan. We are limited to a certain amount of participants per month which it makes it really difficult and sometimes blocks us when we have reached the limit. It is also more expensive now

Good but with limitations

What they like: It is very easy to login into instant meetings and invite people to join. What they dislike: It happened already a couple of times that the service was down when I had an important meeting. Moreover, livestorm sometimes does not work well with some browsers and some bugs are present, e.g. yesterday I was in a meeting and few participants weren't able to share their screens. Moreover, when it comes to hybrid events, it is hard to connect it with a videoconference system

Pricy but highly functional

What they like: Modern sleek interface which is very intuitive for the user. Quick onboarding and fast learning curve to use software, good availability of the support resources. Plenty of integrations make my work really much easier. What they dislike: Pricing is really high when you need more than 30 attendees, there are many cheaper alternatives out there. It's not the best pricing plan for the smaller companies.

Easy to Use All-in-One Platform, But Pricey

What they like: It is easy to use, doesn’t require downloads, and offers a good mix of engagement and event management tools that is all in one platform. What they dislike: Cost is high, some technical issues, limited features compared to competitors, not that good user interface.

Great product

What they like: 1. Powerful tool for hosting webinars with hundreds of people. 2. I like how we can keep track of all our webinars. 3. I like the upvote button so that attendees can see the most popular questions. What they dislike: Sometimes, I have trouble logging in using the Safari browser.

Not bad but...

What they like: Setting up a webinar is easy and the "background" is very user-friendly. The platform offers many features and implementations to make your webinar more personalized and smooth. What they dislike: The webinar themselves are not very user-friendly (both from speaker and attender's side), especially the home pages and the host/present feature

Good Webinar Platform

What they like: I love that with in Livestorm I can make a reg page and send emails from it while seeing who has registered etc. What they dislike: I don't like that the webinar can only be downloaded as a video-only post session and there is no share link option.

Very good platform and customer centricity but poor live experience

What they like: Very good customer centricity and good listening to client needs - good follow-up on questions asked, making sure everything was ready for the day of the event. What they dislike: Everything went well until the day of our presentation when it resulted impossible to connect to sound - had to change to alternative platform and lost a few participants.

Mostly Intuitive with Some Glitches

What they like: Great for collecting information on e-events. Also great for a team with multiple logins. However, it is a bit glitchy at times. The editing functions are not always where we expect them, and on more than one occasion, the event glitched while showing pre-loaded media. What they dislike: Sometimes we have issues with preloaded content showing to our audience. It can also be a bit limiting with the type of data it collects in role type for ABM needs.

In general a great tool

What they like: Great tool for having a few speakers, especially when there is no Q&A included for presenting it's great What they dislike: could be improved in terms of discussion during a session, so that audience can speak and ask questions not only over chat function, invitation to stage was not possible

started out at the top graduated to the bottom

What they like: Have used the application for over 2 years. Livestorm is a great webinar tool if you want simple branding customization, viewer analytics, easy registration management, and automatic mail reminders. The support team always readily helped solve technical issues. What they dislike: The pricing policy is based on the amount of hosts. I was completely appalled by customer service when we faced the simple issue of needing to switch host due to the resignation of our colleague. We were offered to either add another host, and pay double or wait until subscription renewal, wait a couple of days and change host, but still be charged a small fee. I informed them that I would not renew their subscription under such terms. However the service is so inflexible that they are willing to lose a customer over such a small issue. It's 2023 guys; come on.

Great tool but poor customer service

What they like: The platform is great, easy to use, multiple features What they dislike: The customer service. Livestorm display crashed just before one of our webinars and around 50% of our attendees couldn't see our presentation. In addition to the financial shortfall and a poor brand image for us, we have invested a lot of time in creating this webinar. We know bugs can happen and I think Livestorm seems good at preventing incidents (see their status page). However, we blame the poor customer support during and after the incident. They offered us a vulgar 12 euros compensation! (we've been using Livestorm for 2 years now). We planned to increase the number of licences but I think we will find another webinar tool that will give us some decent consideration. Quentin C

Generally works well but tainted by several bad performance and support issues.

What they like: Covers the complete webinar lifecycle and the user interface is intuitive and easy to use. What they dislike: I had horrible connection issues at several events including one session we had to abandon Livestorm completely and move to Zoom. Zoom worked flawlessly. In my most recent experience, I contacted support to see if they could identify the issue and what we might do to avoid this issue again. Two emails to support went unanswered. The product is way over prices for occasional users. The company engages in questionable sales and billing practives.

No fail safe for deletions

What they like: I like that it's in the browser so no one has to download new software. What they dislike: I have never heard of any sort of content system, whether for writing or for webinars, not having any kind of fail safe if someone accidentally deletes a page. No archive section or deleted folder where you can restore something that was accidentally removed at all. I tried contacting customer service, but all I got was an AI chatbot saying "Sorry, but if you downloaded the registrants, then you can manually add them." This is the most frustrated I've ever been with a product.

Unclear difference between guest / business use, complex and expensive app

What they like: I did not see groundbreaking advantages compared to other more conventional tools. What they dislike: - The website is very unclear about what can be used for free for an experimentation and what requires a subscription. I organized a 1st roundtable as a test and thought i was in a free trial : after 15mn, Livestorm told me it could expel everyone in 5mn if I did not pay. I never had this information before. I found myself paying 120EUR to be a business user for a month whereas I am not convinced by the tool. - The app is complex to understand and requires to invest time to understand it. - For a roundtable, the question system is complex to understand - and hardly accessible to people who are on their phone. - I find it globally uneasy, not intuitive, and expensive, and I will go back to Zoom and GMeet in general, Teams for corporates.

Livestorm changed their pricing model, which increased my fee by THOUSANDS of dollars

What they like: It has been a user friendly platform, and speakers like it. What they dislike: How could I possible recommend a company that decides the annual renewal is going to change to a different subscription model, and tells me not a month before the renewal is up, when I have more than 25 events scheduled and having been promoting? Then, when I asked to extend my current contract by 6 months to give me time to analyze this, they refused. They said the minimum renewal is 12 months. I was forced to renew with them for 12 months because I could not afford to lose those 25 events I had already scheduled and promoted that run through September. What company does this kind of thing? How did they notify me? An email that said "your current offer is about to expire." We've been a customer for 3 years. I had to email multiple times to find out what that sentence meant. Their new pricing model charges per "active contact" - which means they charge for registrants, not just attendees. I had to purchase additional active contacts in a package of 1,500 contacts for $1,875. That is $1.25 per new registrant for our webinars. Other webinar platforms that charge for contacts charge for actual attendees, not registrants, and they charge 12.5 CENTS per attendee. Livestorm charges 10 times more than what other companies charge, PLUS they charge for registrants not attendees. At the rate they I have had to purchase additional contacts, Livestorm is turning out to be more expensive than On24 (which is the gold standard for a webinar platform). And Livestorm is nowhere near as sophicated as On24. Livestorm is a terrible compay, terrible customer service. I don't know who the genius there is that decided to rip everyone off with this new pricing model -- but my message to that person is that you are going to lose customers.

Started out as great, new pricing and communication went downhill

What they like: Modern and simple UI with the ability to send 2,000 email invitations in bulk. Overall, decent tool. What they dislike: The video quality on the live experience isn't great when you have multiple speakers from different countries. The main concern is their communication to upsell us to include a simple SF integration - This has been terrible. Aside from it being a significant price hike, we were also told we had to pay extra for their new MAC (Monthly Active Contacts) pricing model - definitely have to watch out for this as prices can get expensive, VERY quickly. We were also told mixed information over a pricing call vs email, only to be told there were mistakes in the pricing offered over email. Very disappointed with how that was handled.

Worst onboarding experience ever

What they like: Software looks good and features play well with integrations and other systems. Have previously never had any issues with lag or otherwose. What they dislike: Their system for registering new webinar attendees if you exceed your limits is worst in the game. Say you have a free account (30 attendees) or a paid one with 100 and you go over? Does the person get added to the signup? No Do you get a fast notification? No Do the support help you find them again? No So basically if you waste a ton of money on advertising and brand credibility if one of the above things happen.

Just hard to use both for audience as well as those delivering webinar

What they like: The thing I like best about LiveStorm is we won't be using it for much longer What they dislike: How much time do I have? - We have never had a webinar or dry-run where someone didn't have an issue logging in - to the point where we had to set up a new dry-run webinar or use someone else's login - We have had webinar playbacks crash with hundreds of attendees watching (yeah - pretty embarrassing - and the LiveStorm team took days to respond with an equally disappointing response) - A significant number of our audience never gets the LiveStorm confirmation emails (gets caught in spam filters) - Not as intuitive as other webinar platforms (especially the removing and adding yourself from the streams) - Any virtual background is mirrored, so it looks backwards to you but the right way to everyone else (which has to be explained every time we use it)

Unstable makes me worry

What they like: The webinar environment UI seems friendly, and the options to answer the attendees' questions in both chat, Q&A box, and live. The system provides a lot of statistics, which will allow you to understand who attended the webinar and what were the focus questions during the show. This gives you many options to perform follow-ups, especially if you are using a webinar as a LEAD GEN hook. Even though I don't fully like the platform, I truly believe that this could be an amazing product with some honing. What they dislike: Even though Livestorm has a friendly UI, it is not a product I would recommend to someone. There are a lot of unknowns, and I experienced a lot of technical difficulties when hosting a webinar. The system deleted our event due to a technical bug, and it was impossible to reproduce the previously prepared prerecording during several rehearsals. The level of anxiety before the event started was tremendous as we had no idea if something would go wrong. Once your subscription expires, they remove all the information related to your past events, or at least that is what I am experiencing, which is a bit lame. With that in mind, the pricing should also be more flexible.

Good Promise very appalling Product

What they like: Ease of use and online web interface is definitely the best feature of this app What they dislike: Very low conversion rates on webinar landing page! Very little custom personalization can be done on the subscription page Option to accept only professional emails made us lost subscribers of a listed company !! Listed company that had a domain nothing to do with public webmail domain. Voice quality when presenting a webinar with two users was catastrophic, the cause was not a connectivity issue but a bug with Livestorm that made it impossible to have two presenters have their mics on ! Chat notifications are on by default for the speakers resulting in an inaudible echo... Initial complaint was brushed of as a technical error. Someone did call us to apologize and offer us a "compensation" only if we subscribed for one year ! Second support ticket was greeted with a message telling us their team was on a skiing holiday... Last support ticket is still un-answered, whilst they imply that the sound issue was coming from our connectivity issue while the facts show that this is not the case. This is a beta product, would definitely not recommend this app for a business webinar !

Fails us when we need it most

What they like: Admin tasks like scheduling reoccurring webinars and seeing registrants are easy. It is a fairly easy tool to pick up and learn quickly - the UI is nice. I also like the high-level insights given about registrants, watch time, events, etc. What they dislike: While the tool isn't bad, there have been many bugs and outages during our time as a customer. We have had our webinars abruptly end in the middle of them or the tool be down when we are about to host. Also, some functionalities like sending a recording of the webinar to attendees via email have not actually happened even though we set it up.

Confusing interface

What they like: I could not find a single thing about it to like. Sorry! What they dislike: The UI is very poorly designed and confusing and I could barely figure out how to use it. During the event, the screen sharing only allows you to share one window so if you need to switch windows you have to "unshare" then "reshare." You must use it in browser and it must be in Chrome. The overall aesthetic of the platform is dated and bland. I was dissapointed that my company partner switched from Lu.ma to Livestorm--big downgrade. I hope they improve.

A cleaner more expensive version of Demio

What they like: The platform is reliable and interface is clean. What they dislike: Strange pricing model (contacts per month over registrants or attendees. Seems like a way to charge more and deliver less) Not designed for B2C clients CTAs are byzantine Sales and support are not well connected (communications issues) Poor analytics/metrics Hubris

Meh platform for conducting webinars

What they like: Generally speaking, Livestorm has all the features one may need while conducting online webinars. The UI is quite fast and runs even on old PCs, you can seamlessly share your screen or a presentation directly, there is a chat, there are polls, the service tracks the attendees and their watch ratio etc. What they dislike: The "output" quality on the stream of my camera varied. Some attendees experienced lower quality of the stream.

Good tool, poor and inflexible account management

What they like: good functionality, web-native approach, good value form money, stable product and good licensing structure What they dislike: inflexible CSM, continued contact from their marketing team after requesting they'd stop contacting me after we moved on from the solution, won't accept that we don't need Livestorm after we've moved to another product that better fits our IT landscape

Not close enough to zoom :(

What they like: The professional landing page to register users, the ability to view users beforehand, the auto recording What they dislike: No background noise muffling, the background blurring shows so much background (especially if I move haha), so much slower than zoom (screen sharing doesn't work on certain networks even when it does work on zoom), the chat vs questions section differences aren't intuitive, can't give a quick link (users must register)

Don' t subscribe to Livestorm!!!

What they like: The design is modern and easy to understand. What they dislike: - SO many technical problems that enable your webinar to go right - Zero customer service - Very expensive and no flexibility in pricing plans... if a 250 people webinar is only needed for one month you have to pay for the entire year!

Frustrating experience

What they like: Hubspot integration is great. Other than that, standard What they dislike: Their renewals process is incredibly frustrating. 90 days notice for a webinar platform, with no warning of it coming until after the cancellation window had passed

Above average tool for webinars

What they like: I had a poor account management experience with Livestorm. They have made it extremely hard to cancel the subscription by burying crucial information in fine print. What they dislike: Bugs here and there. Would be great to have more automation and be able to connect the tool with our CRM platform of choice.

Best Meeting software

What they like: I think this one of the promising video conferencing softwares available in the market right now.Very easy to use and management system is also convenient for the user in every case. What they dislike: I think the interface should be more user friendly.Price is quite high compared to other softwares available in the market.So the development team should be more careful about it.

Good Intentions, Average Experience

What they like: Works as an alternative to dominant platforms. What they dislike: The division in roles, with a “stage”, makes for a suboptimal experience, in several ways. For instance, participants can’t get the full display name of other participants though organizers can. Often makes for awkward situations. The recordings require signing in using an email address, greatly decreasing sharing opportunities.

lots to be desired

What they like: can make a landing page, UI is nice, people get reminders, video quality is good. What they dislike: audience cannot see fellow audience members

Awkward interface, lacks features

What they like: It's fine, but I do strongly prefer Zoom's interface, features, and ease. What they dislike: Cannot use a pointer, which is a key aspect of my teaching. See my picture even when in full-screen - extraordinarily distracting. Have to watch that cursor is in the window, so arrow keys on the keyboard will work.